Shipping and Returns
DOMESTIC SHIPPING
All orders ship from New York via UPS. We offer both standard and express shipping options. Rates are calculated at checkout based on your delivery address. Expedited shipping is also available for an additional cost.
INTERNATIONAL SHIPPING
Our international shipping service options include:
UPS Worldwide Expedited
DHL Worldwide
UPS Worldwide Saver
International orders may or may not be subject to additional customs duties and taxes before delivery. If your local government determines that your order qualifies for import fees in the form of customs duties and taxes, your selected shipping carrier (UPS, DHL, or national postal service) will reach out to collect these fees on behalf of your government before delivery.
RETURNS
All Sales Final Policy
Due to the handmade and one-of-a-kind nature of our pieces, all sales are final. We do not accept returns, exchanges, or refunds.
Please review all product details and measurements carefully before placing your order. If you have any questions prior to purchasing, feel free to reach out to us at shop@thevin.store - we're happy to help.
In the rare event of a damaged or defective item, please contact us within 48 hours of receiving your order with photos and a detailed description so we can assist accordingly.
Thank you for supporting a small, thoughtfully made brand.