Frequently Asked Questions
What does 'Vin.' mean?
'Vin.' is short for vintage. Our inspirations come from timeless designs and pieces meant to be treasured for years to come. Every bag is crafted with the spirit of something you’d discover in your grandmother’s closet, then make entirely your own.
I notice some markings on my bag. Is it damaged?
Not at all! Each 'Vin.' piece is intentionally designed with subtle variations or slight surface markings. This was done to reflect our vintage-inspired aesthetic. These are not flaws, but part of your bag’s unique character and story.
How can I wear or style the bag?
'Vin.' bags are meant to be versatile conversation pieces. Add your Vin. Bag to an evening look when you want a statement moment, grab it for when you’re wearing jeans and a tee to add some flare, or mix it into something unexpected and let it be the conversation piece. Just whatever feels most you.
What’s your returns policy?
For details about returns and refunds, please refer to our Shipping and returns page.
Can I cancel or modify my order after placing it?
No unfortunately since our bags are handmade and each is one of a kind, we cannot accept cancellations of orders after placing. Please head over to our Cancellation policy for full conditions and timelines.
How do I care for my 'Vin.' bag?
Check the Care section for product-specific guidance on cleaning, handling, and storage.
Do you ship internationally?
Yes, to most countries! You can select your country and currency on the site. We currently default to the United States (USD), but our platform supports many regions.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How long does shipping take?
Shipping times vary based on destination and shipping option selected. For specific estimates, check the Shipping and returns page.
What types of bags do you offer?
We specialize in statement handbags that are each handmade and vintage-inspired. Each bag is truly one-of-a-kind.
What’s the story behind the Fishy, Sardine, and Heirloom bags, your first drop?
The story behind our first drop and our entire brand really started with wanting to make bags that felt like little treasures you’d stumble across in a vintage shop, familiar yet surprising. Our brand is filled with pieces that carry a little bit of history in their designs. They’re fun, timeless, and truly unexpected.